Refund Policy

At Langinate, we want you to be completely satisfied with your decision to support our platform. This Refund Policy outlines our procedures for refunding voluntary contributions made to support our free service.

1. Our Commitment

Langinate is a free platform supported by voluntary contributions from our community. We believe in transparency and want every supporter to feel confident in their decision to contribute.

If you are unsatisfied with your contribution for any reason, we offer a straightforward refund process.

2. 30-Day Refund Guarantee

We offer a 30-day full refund guarantee on all voluntary contributions. This means:

• You may request a full refund within 30 days of your contribution
• No questions asked - we respect your decision
• Refunds are processed within 5-10 business days
• The refund will be credited to your original payment method

3. How to Request a Refund

To request a refund, please follow these steps:

1. Email us at hello@langinate.com with the subject line "Refund Request"
2. Include the email address associated with your contribution
3. Provide the approximate date and amount of your contribution
4. Optional: Let us know if there's anything we could improve

Our team will process your request and confirm the refund within 2 business days.

4. Recurring Contributions

If you have set up a recurring monthly contribution:

• You may cancel your recurring contribution at any time
• Cancellation can be done through your account settings or by contacting us
• You may request a refund for the most recent contribution within 30 days
• Previous contributions beyond 30 days are not eligible for refund

5. Processing Time

Once we approve your refund request:

• Credit/Debit Cards: 5-10 business days to appear on your statement
• PayPal: 3-5 business days
• Other payment methods: May vary based on your financial institution

Please note that processing times may vary depending on your bank or payment provider.

6. Exceptions

While we strive to honor all refund requests, the following situations may not be eligible:

• Requests made more than 30 days after the contribution
• Contributions made with fraudulent payment methods
• Multiple refund requests that appear to abuse our policy

7. Your Account After Refund

Since Langinate is completely free to use, requesting a refund will not affect your access to any features. You will continue to have full access to all platform features, courses, and tools regardless of contribution status.

8. Contact Us

If you have any questions about our refund policy or need assistance with a refund, please don't hesitate to contact us:

9. Policy Updates

We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.