Privacy Policy

Last updated: December 2024

At Langinate, operated by Axora Tech Lab, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

Personal Information

We collect information that you provide directly to us when you:

  • Create an account and register for our services
  • Use our task management and training features
  • Contact us for support or inquiries
  • Subscribe to our newsletters or marketing communications

This information may include:

  • Name and contact information (email address, phone number)
  • Account credentials (username and password)
  • Professional information (work history, certifications)
  • Payment information for voluntary contributions (processed securely through our payment processor)
  • Content you create or upload (projects, client data, course progress)

Automatically Collected Information

When you access our platform, we automatically collect certain information, including:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, features used, time spent)
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our services
  • To process your transactions and manage your account
  • To send you administrative information, updates, and security alerts
  • To respond to your inquiries and provide customer support
  • To personalize your experience and deliver relevant content
  • To monitor and analyze usage patterns and trends
  • To protect against fraudulent or illegal activity
  • To comply with legal obligations

3. Data Storage and Security

Your data is stored securely using Supabase, a trusted database platform with enterprise-grade security. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Secure backup and disaster recovery procedures

4. Third-Party Services

We work with trusted third-party service providers to deliver our services:

  • Supabase: Database and authentication services
  • Payment Processor: Secure processing of voluntary contributions
  • Analytics providers: To understand how users interact with our platform

These service providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your information in accordance with their own privacy policies.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our services.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our platform.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Data Portability: Request a copy of your data in a portable format
  • Opt-out: Unsubscribe from marketing communications at any time
  • Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us at hello@langinate.com.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. When you close your account, we will delete or anonymize your information within 30 days, unless we are required to retain it for legal or legitimate business purposes.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this privacy policy.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us at:

Langinate by Axora Tech Lab
Email: hello@langinate.com
Address: Axora Tech Lab, India